gradientturtle7 Active 7 years, 8 months ago
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gradientturtle7 replied to the topic ABT v1.7.12.0 for iOS just released – and it's a DUD! in the forum Angry Birds Transformers Forum 8 years, 8 months ago
The main issue has now been resolved but server response times are a little higher than normal, so it may take longer than usual for the game to load completely as everything stabilises. Thank you again for your patience.
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gradientturtle7 replied to the topic ABT v1.7.12.0 for iOS just released – and it's a DUD! in the forum Angry Birds Transformers Forum 8 years, 8 months ago
Hello. There is currently a problem with the asset server that handles the latest game data that is preventing the game from launching correctly. Please bear with us while it gets resolved, I’m sorry for the inconvenience this is causing.
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gradientturtle7 replied to the topic Angry Birds Transformers Update 1.7 in the forum Angry Birds Transformers Forum 8 years, 8 months ago
@mighty-red-1 Actually, we support up to Android 5.1.1. We will regularly drop support for some older versions of an OS, but we’ll always test it on the latest.
Sorry to hear that some players are experiencing issues with this update. Since we’re unable to test the ads that are served to each different country, please report any crashes resulting…[Read more]
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gradientturtle7 started the topic Angry Birds Transformers Update 1.7 in the forum Angry Birds Transformers Forum 8 years, 8 months ago
Hello,
We’re aiming to release update 1.7 for Angry Birds Transformers on Android today (with iOS to follow as soon as we can). This fixes a number of crash bugs, as well as the ‘updating your progress’ bug that has affected a number of users here.
I wanted to notify you all of a known issue regarding cloud saves. Due to a change in the format…[Read more]
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gradientturtle7 started the topic Angry Birds Transformers Update 1.7 in the forum Angry Birds Transformers Forum 8 years, 8 months ago
Hello,
We’re aiming to release update 1.7 for Angry Birds Transformers on Android today (with iOS to follow as soon as we can). This fixes a number of crash bugs, as well as the ‘updating your progress’ bug that has affected a number of users here.
I wanted to notify you all of a known issue regarding cloud saves. Due to a change in the format…[Read more]
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gradientturtle7 replied to the topic Updating your progress in the forum Angry Birds Transformers Forum 8 years, 8 months ago
Hello. Thanks to everyone who has raised this issue and provided information. We have identified the cause, and it will be fixed in our next full update. I’m afraid I can’t give you a definite date for this, but you shouldn’t be waiting too long :)
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gradientturtle7 replied to the topic Glitch with level 15 Sentinel Prime in the forum Angry Birds Transformers Forum 8 years, 8 months ago
Thanks to @chirpchirp and others in this thread for flagging this up. We have confirmed the issue, and have rolled out a fix for iOS – just restart the app with an internet connection to apply it. Android and Amazon will also be addressed shortly.
For the avoidance of doubt, this update contains no other changes. Thanks again for continuing to…[Read more]
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gradientturtle7 replied to the topic ANOTHER soft update in the forum Angry Birds Transformers Forum 8 years, 8 months ago
@vannie, amongst others, regarding the adjustments that were made to the rewards from Professor Pig’s lab:
We were very pleased to observe such a positive engagement with the lab, particularly among those players that tried to find the optimal way to use their materials. However, it has become clear that the potential for an average net gain in…[Read more]
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gradientturtle7 replied to the topic ANOTHER soft update in the forum Angry Birds Transformers Forum 8 years, 8 months ago
Hello. Firstly, thanks for all the feedback posted here, it means a lot to us to be able to hear directly from our most prolific players. Our intention with these updates has never been to make changes in the hope that none of our players will notice, we do it because submitting a full update to the game client is a long, drawn-out process that we…[Read more]
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gradientturtle7 replied to the topic Download Failed in the forum Angry Birds Transformers Forum 8 years, 9 months ago
Aw crap, sorry man. I was told that’d do the trick. Feel like I do more damage on this forum than good :(
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gradientturtle7 replied to the topic Download Failed in the forum Angry Birds Transformers Forum 8 years, 9 months ago
Ah the joys of telling you who I am!!! :)
So apparently a live update went out that caused the game to have this issue. I don’t know why or how. We pulled it so it will affect a portion of players who played within that hour-long window.
A fix is done.
Affected users who have cloud saves can reinstall and play until the Facebook log-in to get…[Read more] -
wrw01 and gradientturtle7 are now friends 8 years, 9 months ago
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gradientturtle7 replied to the topic Screw this, Rovio – Update Progress Bug in the forum Angry Birds Transformers Forum 8 years, 9 months ago
Hello
The codebase of the game is constantly changing as we add features, but more so adapt existing features to new hardware requirements (e.g. iOS 8 and soon to be iOS 9, Android OS updates etc etc.) As a result sometimes stuff that used to work fine suddenly stops working and often we only discover this once the game is being tested by a huge…[Read more] -
gradientturtle7 replied to the topic Yet another crashing issue in the forum Angry Birds Transformers Forum 8 years, 9 months ago
Fixed and submitted for an update. In the hands of Google and Apple now. Thanks!
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gradientturtle7 replied to the topic Level #15 Energon Grimlock – complete dud! in the forum Angry Birds Transformers Forum 8 years, 9 months ago
From the guy who put the numbers together: “Props to our eagle-eyed fans :) this has existed since 1.5 from the look of it, I’ve added the fix to this week’s live update. Thanks for passing it on!”
Sorry about that folks. Slipped through the net. Should be fixed in a few days.
Thanks!
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gradientturtle7 replied to the topic Level #15 Energon Grimlock – complete dud! in the forum Angry Birds Transformers Forum 8 years, 9 months ago
Hmm will take a look. Thanks for the heads up!
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gradientturtle7 replied to the topic Screw this, Rovio – Update Progress Bug in the forum Angry Birds Transformers Forum 8 years, 9 months ago
Try this…
Boot the game up while connected to the Internet.
Make sure you get to the map.
Then switch off Internet (go to airplane mode is easiest)
Then play a few nodes offline.
Then switch Internet back on.
Then play a couple more nodes.Hopefully that’ll fix it!
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gradientturtle7 replied to the topic Screw this, Rovio – Update Progress Bug in the forum Angry Birds Transformers Forum 8 years, 9 months ago
Hello. From our end we’ve fixed almost all of these bugs so not sure what’s happening. Are you running on two devices? If so the cloud save looks at your gem spend to see which is the most up to date version. Sometimes it gets it wrong but it’s the safest way of ensuring players who pay aren’t penalised.
Alternatively you could also try to…[Read more]
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gradientturtle7 replied to the topic VIDEO BOYCOTT (closed) in the forum Angry Birds Transformers Forum 8 years, 10 months ago
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gradientturtle7 replied to the topic VIDEO BOYCOTT (closed) in the forum Angry Birds Transformers Forum 8 years, 10 months ago
Does this work? And also really sorry about the issues with 1.6 – we’ve submitted a fix to Apple and the Android one is coming very soon. Really bizarro circumstances caused it to slip through the net.
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