[AMG]

Hi folks.
As of couple weeks at least, multiple players (I mean not few, but dozens), myself included have reported the game crashing after watching an ad. I even submitted a bug report to Rovio, only to get a reply of this sort: “Check your connection, don’t multitask, close background apps”. Apparently the issue is not with me only, also I’ve been playing for almost 2 years now, so I don’t need such an advise.

These issues are obvious, so I hope Rovio is aware and working on a fix already. Also, I hope they have QA team to test things out before releasing. I admit, the issue might be coming from the OS itself, because someone noticed this happening after latest Windows updates. I also work for software company and when we have issues with the OS, we contact Microsoft to fix things on their end. They respond rather quickly to their partners. In the end the customer wants a working product, he doesn’t care if it’s the app, or the OS. Someone has to do something about it from either end until the issue is finally fixed.

If this sounds like a rant, well it is, everyone will get pissed off if the game crashes few times per day, especially during important events. Rovio, please do something about it already.

Example log:

Faulting application name: Angry Birds 2.exe, version: 0.0.0.0, time stamp: 0x601180c3
Faulting module name: GameAssembly.dll, version: 0.0.0.0, time stamp: 0x601180aa
Exception code: 0xc0000005
Fault offset: 0x0000000000646889
Faulting process id: 0xc44
Faulting application start time: 0x01d75a9f4d470c56
Faulting application path: C:\Program Files\WindowsApps\1ED5AEA5.4160926B82DB_2.45.0.0_x64__p2gbknwb5d8r2\Angry Birds 2.exe
Faulting module path: C:\Program Files\WindowsApps\1ED5AEA5.4160926B82DB_2.45.0.0_x64__p2gbknwb5d8r2\GameAssembly.dll
Report Id: a6beb052-2f7f-4f00-b80b-092fd9464f3c
Faulting package full name: 1ED5AEA5.4160926B82DB_2.45.0.0_x64__p2gbknwb5d8r2
Faulting package-relative application ID: App

 

[AMG]

I get my clan messages, same as my clan mates, so no idea what’s causing the problem.

As for losing progress, I learned to save the game everytime I am about to leave the it, because I have it on two devices and sometime latest changes do not apply when I switch the device.

[AMG]

Ads have seen slight improvement, now I can open like 1 out of 10, but mostly doesn’t work yet. Is someone actually testing this before putting it in the public? More than once I mean. When I reinstall the game and click on an ad for the first time it opens, but thats it, doesn’t work after that. Easiest way to test – open daily watch video quest.

If it’s an issue on OS side, then we should at least get more info about it, I checked the new App & browser control if its blocking AB2, but it’s not.

Time to investigate this some more maybe Rovio? I rarely play now, still waiting for a fix, but it’s been like a month since the issue occured, I mean this should be your top priority for the Windows version, because it makes the game hardly playable!

to @Birdbrained

As for MEBC, you get coins once after you finish it for each room you clear and on the next day you can get extra coins if you finish top 50 or below in your local daily board.

For example:

You clean everything until room 10, this is the second x5 room. Thats a total of 30 coins. As you exit MEBC, you are 1st in the local board and it says you will get 50 extra coins. However someone beats your score until 0:00 UTC time and on the next day you log in to find yourself second. This is where you actually get the points and it this case you get 30 coins for the second place, thus netting a total of 60 coins for the previous day.

 

Hope this helps.

 

[AMG]

Ad’s must be personalized, I get ads for cars mostly as you can see by my nickname, so yeah. The bigger problem is, they still crash the game on Windows. Or the more precise term: make the game unresponsive.

[AMG]

This probably won’t fix the issue, but you can check application log in event viewer and see what crashes the game, maybe post it here like I do.  Last time I opened a ticket, I pointed towards this topic, so I can show Rovio that other people have the same problem as me.

If their devs work in sprints (scrum methodology), they probably set points for each issue, so the more people affected, the higher the chance it goes from backlog into current sprint.

[AMG]

I sent to Rovio a bug report with full explanation on how and when it occurred. It’s pretty easy to spot (or I should say hard to miss), so hopefully a fix is in order.

[AMG]

From what I’ve heard, people use android emulators on their PCs, so it should be possible to play that way.

[AMG]

This is a problem with all options to watch a video, including forced ones. I completed 30 levels yesterday and I had to restart the game after each level, because the game wants to play an ad, but it can’t.

Same for extra birds on defeat, extra card, rare chest, daily watch video quest or extra arena ticket. It has been like that for few days. Maybe we should all open tickets so Rovio can acknowledge the problem and act fast.

[AMG]

I saw Rovio intoduced new ad few days ago (Egypt one). My bet is they added another one two days ago, the ad won’t open, hence the game becomes unresponsive, “waiting” for it to end.

 

Worst part is I cannot complete all my daily quests, because the one “watch a video” doesn’t work. Also instead of few cards per 30 minutes, I get one, and no daily rare chest. Rewards may seem trivial to some, but that’s how I get spells, feathers and pearls. I refuse to pay for something that is broken.

“Is there a place where errors for this game are recorded in the system files? Any way we can try to trace what is breaking?”

I’ve no idea, tried to do some digging before, but to a dead end.

 

Never ever had such issues on the Android version, but I guess this is where Rovio is focused at. Give Windows players some love? :)

P.S. I prefer Windows over Android for two reasons:

• Bigger screen, don’t have to rely on my fat fingers, also I’m much more precise with mouse. I know emulators exist, but here I come to the second reason:

• Android version is 5 years old, there no way to catch up with top players, unless you spend dozen bags of money. Windows version however is just 1 year old and I can see myself occasionally in top 100 which in turn means better rewards.

[AMG]

Since yesterday everything related to watching ads stopped working on all of my devices and accounts:

• Watch a video for daily reward – clicking on it doesn’t work, the game becomes unresponsive, I had to re-install the game it to make it work, however all of the below issues did not work even after that.

• Free daily rare chest – clicking on watch ad, same happens, game becomes unresponsive

• Common chest – I can open a reward, but as soon as I click on claim another one by watching an ad, or the daily extra 5 cards, game becomes unresponsive.

• Extra bird in the arena – yet again it becomes unresponsive as soon as I click it.

So, all in all, I can still play the game, but cannot get any bonuses, only one common reward per chest, any extra bonus requiring an ad will hang the game, tried multiple times on all devices, same result. Version is still 2.39.3, I’ve no idea what changed yesterday, but I hope Rovio fixes it.

[AMG]

So true, I’ve been first in the legendary league for almost 2 months in a row, but have no gems at all…I wonder if I should invest all that time to get to 1500 points while fighting another player for the first place. The only thing I keep are the pearls.

[AMG]

I know that, but in some levels I do 50 mil points, while in others I stuggle to get to 20, so if we are not on the same level, the similar FP doesn’t matter much.

That was my question in the first place, if I am matched against pre-recorded game on the same level or not.

[AMG]

@ryan-kochie

“It is fair as it is random, you could always just score more points.”

So, basically the only place where you are somewhat placed against equally strong opponent and have the chance to measure your skill, you are saying levels are completely random?

That means there is no place in the game where you can actually see if you are doing well or not. Clan events, Mighty Eagle – FP matters most…

It would be nice if you are put against someone with similiar FP and on the same level, then you’d have a good base for comparison, you can see which birds are being used and how many points are made. Now you don’t, if what you say is true. It’s just increase flock power and try your best.

[AMG]

Yet anoter crash, first the game became unresponsive while collecting common chest rewards and watching ads, then I restarted AB2 and it closed on it’s own 10 seconds later. I guess another reinstall is in place.

 

Faulting application name: Angry Birds 2.exe, version: 0.0.0.0, time stamp: 0x5f06cfbb
Faulting module name: Windows.Web.dll, version: 10.0.19041.264, time stamp: 0xb6b2335e
Exception code: 0xc0000005
Fault offset: 0x00000000000083c7
Faulting process id: 0x162c
Faulting application start time: 0x01d659d0ff6fc8ae
Faulting application path: C:\Program Files\WindowsApps\1ED5AEA5.4160926B82DB_2.39.1.0_x64__p2gbknwb5d8r2\Angry Birds 2.exe
Faulting module path: C:\Windows\System32\Windows.Web.dll
Report Id: 2f95477c-71ea-411d-a900-8d7b9fa2db76
Faulting package full name: 1ED5AEA5.4160926B82DB_2.39.1.0_x64__p2gbknwb5d8r2

[AMG]

Hi everyone,

My question is about the Arena. When you are matched against someone, do you both play on the same level? I wonder this, because sometimes I get hard level and struggle to get many points, yet my opponent goes up very quickly, while another time I completely decimate him. To me it feels like we are playing totally different levels, or maybe it’s just skill + luck…

I mean, I’d understand if I am getting beaten every time, I could blame my skills, but like I said it’s totally different every time :)

[AMG]

Howdy all,

Yesterday we received patch 2.39.1, from what I read the ad crashing issue was fixed, but there were two issues with ads, so I wonder which one did they fix, must be number 1:

1. Game becoming unresponsive after closing an ad, restart needed

OR

2. Ad not opening properly, counter staying at 30 sec, restart needed

Here is what I am talking about, this happened today, after the game was updated:

There is no way around it, but to restart the game, thus losing the bonuses.

I am posting all those issues, hoping that someone from Rovio is looking at the forums and might fix them in the future, or at least that more players are aware of the problems.

Other than that, I just want to know if only I have those issues, because I am testing on three different devices with two different account and same thing happens eventually like on the screenshot above.

I’ll keep ’em coming. Thanks for reading all!

[AMG]

Hi folks,

Yet another crash while wathing an ad:

Faulting application name: Angry Birds 2.exe, version: 0.0.0.0, time stamp: 0x5eaff91b
Faulting module name: ucrtbase.dll, version: 10.0.19041.1, time stamp: 0xbd1e2564
Exception code: 0xc0000409
Fault offset: 0x000000000007284e
Faulting process id: 0xeb0
Faulting application start time: 0x01d64c9f8438792b
Faulting application path: C:\Program Files\WindowsApps\1ED5AEA5.4160926B82DB_2.31.29.0_x64__p2gbknwb5d8r2\Angry Birds 2.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: ecd6af32-43b2-4a6f-9eb2-f6a8df4440dd
Faulting package full name: 1ED5AEA5.4160926B82DB_2.31.29.0_x64__p2gbknwb5d8r2
Faulting package-relative application ID: App

 

I just missed a good bonus because of this. Not good…

I posted it because this time the faulting module is different…It’s no longer performance issue, but stability issue.

[AMG]

Thanks for the replies everyone!

Regarding the suggestion to reduce video card settings and not play on full screen – I tried that, but it did not help. You know what did? So far I’ve only been reseting the game, but not completely uninstall it. I did it and it worked! No more performance drops or crashes.

The issue with ads making the game unresponsive remains though it happens a lot less than before. For example – hidden city game, sometimes I just get black screen, nothing helps, minimize, random clicks, only alt+f4 :)

When my game crashed before the reinstall, the faulting module was GameAssebly.dll, looks like this (not the full log, don’t wanna spam you too much):

Faulting application name: Angry Birds 2.exe, version: 0.0.0.0, time stamp: 0x5eaff91b
Faulting module name: GameAssembly.dll, version: 0.0.0.0, time stamp: 0x5eaff8fd
Exception code: 0xc0000005
Fault offset: 0x0000000000502ac3
Faulting process id: 0x4208

 

Overall, things improved for me, I hope re-installing the game fixes most issues for all.