[jrsquonk]

Excellent, thanks!

[jrsquonk]

Thanks for the concern!  I did find a work-around yesterday.  I have an older tablet with a working ABO on it.  I will not update the OS on that one and keep it offline.  It won’t phone home to Rovio so they will not have updated scores, but at least I can keep my records here.

[jrsquonk]

My ABO went belly up with the latest Android update.  So I got the AB classic.  We do need a new leaderboard for this one, as it plays and scores differently.  It’s missing parts of ABO as well.  Could the powers that be set one up?

 

[jrsquonk]

Whelp, it happened.  I updated the OS on my Android tablet.  When I tried to boot up AB, it said an update was required.  When I went to the Amazon Appstore, it said that this version of AB was incompatible with the device.  Don’t think it’s going to be fixed.  I did download the reboot version of the game.  It is missing a lot of levels and it plays a bit differently.  And it did not import the scores from the old game.  *sigh*  Not a good day.

 

[jrsquonk]

I contacted Rovio over two issues I had.  One was that all my coins and gems got suddenly zeroed out.  The other was over the end of cloud support.  After the usual weeks of waiting, I got the following replies:

For the coins issue:

Kinga (Rovio Entertainment Corporation)

Apr 10, 2022, 4:26 UTC

Hi again,

Thank you for replying.

Please know that we have released a renewed version of Angry Birds Classics and there is no possibility to combine progress from the previous one.

If there is anything else you need assistance with, please feel free to reach out to us again! Also please check out our official FAQ as some of the questions might be covered there.

Best regards,

Kinga
Rovio Player Support Team

 

For the cloud issue:
Kinga (Rovio Entertainment Corporation)

Apr 10, 2022, 4:24 UTC

Hello there,

thanks for contacting us. My name is Kinga and I will be answering your message!

We sincerely appreciate you sharing your feedback with us. We are continuously working on improving the game and providing the best experience possible, and feedback from our players is an important part of that process. So thank you for taking the time to share your thoughts with us! I will forward your suggestion to our developers. :)

If there is anything else you need assistance with, please feel free to reach out to us again! Also please check out our official FAQ as some of the questions might be covered there.

Best wishes,

Kinga
Rovio Player Support Team

OK, me again.  Pretty much generic replies indicating they will do nothing.   Not happy.  Could they at least allow us to transfer our scores to the newly released version of ABO?

jrs

[jrsquonk]

@grammyk, did you find that link for contacting Rovio?

 

[jrsquonk]

For the record, all my stuff is Android.

 

 

[jrsquonk]

ABO opened just fine on my phone.  And it was online.  All my progress was there.  Not sure what’s going on here.

[jrsquonk]

Thanks for all the good info @grammyk!  Just one more question.  Where is the best place to open a support ticket?

 

 

[jrsquonk]

I have still been able to log into Rovio.  It gives me my user ID and all that when I log in, so it is still working.    The impression I get from Rovio is that they are working on a new cloud system, but the new one will not include the older games.  Maybe starting up the new system will be the event that pulls the plug on the older games.

[jrsquonk]

Thanks for this. I found the support button on the credits scroll.  When I went to the site though, it choked on my player ID.  I entered the whole thing correctly,  but it keeps outlining the box in red, and the submit button won’t become active until that box is no longer red.  I’ll have to try a different route.

 

[jrsquonk]

This bug has been fixed with the latest version, apparently.

 

[jrsquonk]

OK, now the latest update has added a new bug.  I have gotten the extra bird screen many times and rejected them every time.  On two occasions, however, when the score counted up I got the lightning bolt.  I did not use any power up or the extra bird, and I still got the bolt.  Luckily, this hasn’t happened on a PR yet. It appears that they tried to fix the extra bird problem and created another bug in the process.

 

Update:  I see this topic has been raised by another poster before me, although it wasn’t on the board when I posted.  One thing to add, this does occur when you have birds left.

 

[jrsquonk]

Thanks @karen68!  This answered my question.  Frustrated, but informed!

 

[jrsquonk]

I see that the leaders came to the same conclusion as I did…this amounts to a power-up.  Is there anyway we can lobby Rovio to put in some kind of indicator that an extra bird was employed?  A lightning (note the spelling) bolt or something similar?

 

 

[jrsquonk]

I can’t post ANY scores in ABO. The drop down menus are also inoperable. I e-mailed the admins about this today. No answer yet, but it hasn’t been very long.