ShareBJoy Active 5 years, 9 months ago

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  • ShareBJoy
    @sharebjoy

    I attempted to send in two – One at the beginning of January and one two weeks later. I don’t have a ticket number as I have never received any reply in any form. It really doesn’t matter any more, so please do not feel compelled to waste your resources with this matter. I haven’t played your game in well over a month and I have no intention of returning, I have counted any purchases as lost. If I need to edit this post to remove the thread please let me know. I am thouroughly disgusted with the entire scenario and do not need the negativity this has caused in my life.

    ShareBJoy
    @sharebjoy

    I DID think the game was backed up to iCloud or I wouldn’t have uninstalled it. That’s why I was surprised and tried to get help from Rovio but they clearly have no interest in customer service or helping me restore my purchases since they have not responded in any way for over a month. You were pointing out the obvious, but didn’t have the facts for this situation so I am not sure why you bothered to post something completely unhelpful unless you felt your wisdom was so great you needed to write something to justify it and defend rovio’s atrocious customer service. You are right, not syncing a local saved game will erase all progress when app is uninstalled – not a perfect fit in the situation here but hope posting made you feel better at the very least.

    ShareBJoy
    @sharebjoy

    Well I guess Rovio just a bunch of thieves because all my purchases are gone when their game stops working and over a month later no one contacts me about my ticket for support or help to get game back at all. Hope you happy you stole my money.

    ShareBJoy
    @sharebjoy

    Thanks justpast40 – I will try that route.

    ShareBJoy
    @sharebjoy

    I made purchases and they are all gone now too.

    ShareBJoy
    @sharebjoy

    I play on my iphone – I did not have that game linked to facebook I do not think so I guess whatever the guest account is. All I did was download the app and play for a long time, the game did not prompt me to do any sign in that I remember aside from name and country. Now it is all gone.

    ShareBJoy
    @sharebjoy

    This has happened to me constantly during this event – I will find a monster pig & it will disappear. I have had them disappear before I could fight, I have had them disappear after I fought. Never get any credit. This game is terrible.

    ShareBJoy
    @sharebjoy

    Wow, and 10 hours later I’m still waiting for my comment to pass moderation. I am having the same problem and have been the entire event. Monster pigs disappear before I can fight them and sometimes disappear after I have fought and lost. They do not show up in the log most of the time, but occasionally will show up as a loss even though I could not see it to battle it.

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