Cali Active 1 year, 7 months ago
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Cali@ramsterAnd I didn’t think Rovio could treat its customers/players any worse. The new revamping of the game has one purpose and that is to make players spend more money. It is not more interesting or challenging. It is less fun and the way Rovio just made all of our hard earned gems and sparks and material disappear and obsolete is criminal. I am not surprised at the way Rovio made these sweeping changes without concern or consideration their customers feelings, that is and has been their way of operation from the beginning. Maximize profits and total disregard for customer concerns.
I only play one game and it is Angry Birds Transformers. I am ready to give it up simply because it is no longer enjoyable. That combined with Rovios total disregard for its customers concerns and support have moved me to lose interest in any of its products.
To work for over a year gaining and saving all the materials and rewards and then to have them all disappear, become obsolete or have no real way to replenish the major game currencies is an inconsiderate and irresponsible act made by the Rovio Corporation. Perhaps if enough of us voice our displeasure with this in fair and inconsiderate act they might review and reconsider the scope of the update. I seriously doubt it though as considering their customers concerns is not something Rovio does.
Cali@ramsterJungle challenge run continues to disappoint. Both Superion and Devastator lost EMP function and Rovio continues to not respond or resolve the issue. Menasor freezes up most of the time. The loss of EMP makes the possibility of competing successfully virtually impossible and the jungle run itself is not worth the time, stress, gems it costs compared to the mostly worthless rewards gained, even at the higher levels. I would gladly take back the $49.99 I wasted purchasing the Jungle challenge run. If anyone else has suffered the loss of EMP on Superion and Devastator please shoutout to me and complain to Rovio as they said they were working on a fix but have failed to resolve this issue. Two months and nothing. Typical of Rovio so called support.
Cali@ramsterYes. Looking at the picture confirms that my EMP function doesn’t work on both Superion and Devastator. I have confirmed in my customization area thatI have EMP and as I stated it worked on Devastator in upgrade levels earlier (3-6 or so) then stopped working. It never worked on Superion even in the regular gameplay. It appeared to work automatically on Devastator, meaning I did not have to do anything specific to activate the EMP fire. Do you or does anyone know why my EMP feature does not work on Devastator or Superion? I have Matilda as Nautica which has EMP capability and it works flawlessly. As stated earlier I have tried multiple times to contact Rovio support with this issue and other issues and they do not respond. Second question for anyone is how do I get technical support from Rovio?
In another related issue, I had been in contact with support through the game app and via emails to try and receive compensation for over 20,000 tokens lost due to a glitch admitted to and documented by Rovio wherein the game crashed and I lost a year plus of progress. I had to have Rovio support assist me in reinstating the game and its progress and in doing so it updated the game at a earlier time in my progress, which erased characters and upgrades I had just purchased. Rovio said they would replace them, and then said they did replace them, which never happened. I pursued this for weeks back and forth through emails going up to supervisor level but never received recompense. They stated that “ we have loaded something in your game that should brighten your day “ and nothing was replaced. Finally they changed their response to “ we have given you what compensation you deserve (which was nothing) and it would be unfair to the rest of the Angry Birds community to give you anything more”. Rovio also stated that “refunding players for “virtual losses” is against policy”. I responded that the losses were not virtual as I had just days before the glitch occurred payed $49.99 to purchase the lost items, and the money Rovio took from my bank account was in no way “virtual “! I also pointed out to this supervisor that refund and confirmation of tokens is possible and an easy matter, as the support team had done so in the past, when the regular challenge run token exchange period malfunctioned and erased all my weeks accumulation of tokens.
Unsatisfied with their incorrect and unresponsive response I asked them to confirm the so called token compensation that I allegedly received whereupon the supervisor stated that “they would not respond to this specific issue any more but if I had any questions regarding any other issues to feel free to contact them”. From that day forward they have not responded to at least 10 unrelated legitimate gameplay questions. They have not responded to me at all even though I have been patient and responsible/respectful in all my inquiries (no foul language). Could it be that they are being childish and petty and have blacklisted me from their support/customer service system? If anyone has any insights as to how to contact Rovio support or if they are still operational please let me know. Also if anyone else has experienced losses due to Rovio glitches or software issues please post them as they might stimulate Rovio into compensating players for their losses and treating them in a more fair, responsible and professional manner. The more voices the better, after all the Rovio Corporation has a legal and moral responsibility to its customers. Thanks
Cali@ramster2 levels overpower to level 17 plus a working EMP. Those are likely the reasons for your success in progress in the jungle challenge run. How much did it cost you in total to get from level 15 to 17, including gem purchases? Red crown helps a lot but also costs a lot to reach that level of promotion.
Three free runs daily. Then 10,20,40….. gems for each additional set of three runs. Recharging once during the run cost 10 gems. You stated you recharge usually no more than once in one run a day that multiplied by seven days equals 70 gems. Recharging once to twice a week to get more runs equals at least 20 gems. If this is your conservative estimate and accurate you are using at least 70-90 gems a week just to compete in the jungle challenge run. And if you get destroyed near to entering a safe area sometimes i break my own rule and throw another 10 gems in just to get those extra points. ?What is the best Crate rewards you have received and are they worth the cost (not just in satisfaction but mathematically/monetarily). I have not seen anything even close unless you reach purple egg/top level, and to reach that level usually cost even more gems.
I am not trying to be a jerk but am searching for answers as to how to succeed in the jungle challenge run. Also to determine if it is worth it to pursue it by spending gems (and more “) to, overpower Superion and invest more gems to increase weapons and defense items. Giving me your characters info is extremely helpful and I thank you for that, but I believe the most critical problem I have is that my EMP doesn’t work. It used to at one point when I first obtained it at level four or so but stopped when I increased levels to somewhere around level 7-8. It does not work on Devastator or Superion and failed at around the same time. Tried to get answers about it from Rovio support but they no longer respond. Any ideas about the EMP or why Rovio support doesn’t respond would help. Thanks for the response.
Cali@ramsterThe jungle challenge run is not needed to complete the daily challenge and receive daily sparks as long as you complete the other 7 items.
As to using only 10 gems to reach silver level, we must consider what the specifics of your character/characters used in the jungle challenge run are.
1.Which character. 2. What level of upgrade. 3. What percentage/color of promotion and to what level are your weapons and defenses upgraded to (as it directly effects how well your character performs and survives). 4. The exact number of gems used daily and total weekly, and to reach what level? (including the gems used to recharge your character when he is killed during the run). 5. Does your EMP work to stun the walking mortar towers so you can concentrate on destroying the other pigs and weapons used against you( mine does not even though I have them on both of my characters in the jungle challenge run). Most importantly when I reach the area after the third safe area my weapons and defense have virtually no effect. I have pigs entering the safe area and causing severe damage and are difficult to destroy, also they are shooting through floors and walls without being detectable or destroyable( how is that fair or challenging).
As I stated before my devastator and Superion characters are level 15 with 135-150% promotion and all available accessories varying from 10-60%. I believe it is the low level of accessorie/weapons/defense percentage that is effecting my characters performance the most. I am an experienced player and perform extremely well in all aspects of angry birds transformers but am unable to reach the end of the jungle challenge run as of yet. Because I refuse to spend more than 10+20 gems to recharge life during each individual attempted run and have only made it to the area just past the fourth safe area before being destroyed.
I stand by my statement that the jungle challenge run is a gem ripoff when you consider the total gem cost in purchase, upgrades, restoring life’s, and more, and then comparing that against the rewards/prizes you receive at the end of the challenge, regardless of the level reached. Cost versus reward.
My reason for posting is to try and get specific technical information that will help me figure out why my EMP does not work and why the other issues I mentioned above are keeping me from fairly competing in the jungle challenge run.
Cali@ramsterWould take back 3500 gems wasted on jungle challenge if possible. Tried but of course Rovio won’t respond. Run a gem sucking, boring, cheating waste of time and money. Costs between at least 40-60+ gems daily to advanced, 280-420+ gems weekly to reach purple/max egg level and maybe win 170-220 gems along with 9 other mostly worthless prizes. Do the math it is a rip-off gem vacuum. Note! I have devestator and eagle characters both at level 15 with red level promotions.
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