DDeck Active 4 years, 1 month ago
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Rovio_Hank replied to the topic AB2 : Progression lost in the forum Bugs, Glitches, and Issues Forum (closed) 7 years, 9 months ago
Hello @fredbomber
Were you logged into Facebook before the freeze happened? In that case, your progress should be restored after the re-install and Facebook login. If you weren’t connected to Facebook before the freeze, I’m afraid there’s no cloud saving that kept your data.
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Rovio_Hank replied to the topic Spells received via "bird back" deducting from cache: bug or "feature"? in the forum Angry Birds 2 Forum 7 years, 9 months ago
Thank you @mg516 , it’s always nice to feel appreciated! Let’s hope we can be better at finding bugs like these in the future!
/Hank
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Rovio_Hank replied to the topic LEVEL 55 Boss in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hello @mighoet and @misssunny !
The was a known issue with level 55 in the latest updates, it should be fixed now. Restart the game and try it again! If the problem still persists, please tell me and I’ll get right on it.
Good luck!
/Hank -
Rovio_Hank replied to the topic Spending pearls to buy hats and upgrade slingshot in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hello!
Thank you for the feedback, always interesting to hear!
The Black Pearls are not available for purchase for a few reasons. We don’t want everything in the game to simply be bought off the bat as soon as it’s released, there’s no fun in that. If they would only buy cosmetic changes, it might have been more appropriate, but as it also…[Read more]
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Rovio_Hank replied to the topic Spells received via "bird back" deducting from cache: bug or "feature"? in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hello flingers!
Our hot fix is now live, so if you update the game this bug is gone. We’re really sorry for the inconvenience.
When it comes to being reimbursed I can only ask for you to contact Customer Support. I’m sorry if it takes time, but that’s the only way there is. I wish I could help you but when there’s a bug that affected so many…[Read more]
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Rovio_Hank replied to the topic Spending pearls to buy hats and upgrade slingshot in the forum Angry Birds 2 Forum 7 years, 9 months ago
We are going to add more cool hat sets in the upcoming updates! As it is a live game we are always planning on features that will stay for a longer while, so there’s no “end” planned for this new feature. However, we are looking into new ways for players to more quickly “catch up” to the later content, as it’s obvious the…[Read more]
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Rovio_Hank replied to the topic Spells received via "bird back" deducting from cache: bug or "feature"? in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hello!
We will release a fix for this issue in the next few days. It is fixed on our end, we just need it tested and sent to Apple.
I would advice you to contact Customer Support if you need help with lost items.
/Hank
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Rovio_Hank replied to the topic Spells received via "bird back" deducting from cache: bug or "feature"? in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hello!
This is a known issue that we’re working on solving right now. Sadly it isn’t something that we can easily change for the live game. Our lead programmer is on it and I’ll give you news when I have some to give. All I can say is that we’re really sorry this is happening and we’re working on fixing it as soon as possible.
/Hank
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Rovio_Hank replied to the topic i spent alll my tickets for what??? in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hello @ashleydesmeules
I’m sorry to hear that happened to you. Is this still happening? Contacting customer support should help and they can restore anything that’s been lost. Good luck!
/Hank
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Rovio_Hank replied to the topic Spending pearls to buy hats and upgrade slingshot in the forum Angry Birds 2 Forum 7 years, 9 months ago
Thank you for your feedback. I made a mistake which I will now edit. A x2 hat of course gives you a x2 bonus, not x1 as I wrote.
We are in the works of giving us a better way to give you guys live information about updates and events. With a bit of magic it will show in the next update. Thanks for the tip!
Take care!
/Hank -
Rovio_Hank replied to the topic About the Angry Birds 2 Arena in the forum Angry Birds 2 Forum 7 years, 9 months ago
I don’t want to derail any other thread so I’ll answer here. It sadly looks like that’s a cheater, yes.
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Rovio_Hank replied to the topic Spending pearls to buy hats and upgrade slingshot in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hey Flingers!
We’ve seen some confusion regarding the multipliers that we know we could have been better at explaining. This is something we need to work on for the next update, with better visualization of how the multipliers work.
To make it short:
All your multipliers are added. Your bird level, your hat multiplier and your slingshot…[Read more] -
Rovio_Hank replied to the topic Spending pearls to buy hats and upgrade slingshot in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hey Flingers!
We’ve seen some confusion regarding the multipliers that we know we could have been better at explaining. This is something we need to work on for the next update, with better visualization of how the multipliers work.
To make it short:
All your multipliers are added. Your bird level, your hat multiplier and your slingshot…[Read more] -
Rovio_Hank replied to the topic Spending pearls to buy hats and upgrade slingshot in the forum Angry Birds 2 Forum 7 years, 9 months ago
Hey Flingers!
We’ve seen some confusion regarding the multipliers that we know we could have been better at explaining. This is something we need to work on for the next update, with better visualization of how the multipliers work.
To make it short:
All your multipliers are added. Your bird level, your hat multiplier and your slingshot…[Read more] -
Rovio_Hank replied to the topic About the Angry Birds 2 Arena in the forum Angry Birds 2 Forum 7 years, 10 months ago
The behaviors you initially explain sounds like either a bug or a cheater to me. I’m just guessing here, but it could be a bug where the game doesn’t show the correct amount of birds used by the opponent. If not, it could sadly be a cheater who managed to manipulate their score. If a level 6 bird clears a room by itself and gets scores…[Read more]
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Rovio_Hank replied to the topic About the Angry Birds 2 Arena in the forum Angry Birds 2 Forum 7 years, 10 months ago
Hey Flingers!
While I understand your frustration as a competitive gamer myself, I’ll still try to convince you that we’re not doing shady business in the Arena. I’m sure I will never be able to convince all of you, but that’s life. When you’re in a game against another player, no variables are used to change the outcome of anything – the core…[Read more]
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Rovio_Hank replied to the topic About the Angry Birds 2 Arena in the forum Angry Birds 2 Forum 7 years, 10 months ago
Hello flingers!
There are lots of questions and I won’t be able to answer them all, but I can share what I have for now.
I’ve told you before that things take time, this is unfortunate for us as well as for you. We did some live tests last week (as previously mentioned) to test our live tweaking abilities and it looked promising. However, during…[Read more]
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Rovio_Hank replied to the topic About the Angry Birds 2 Arena in the forum Angry Birds 2 Forum 7 years, 10 months ago
Question: How can I tell apart genuine opponents from fillers or cheaters in weekly tournaments?
I’ve given the following answers:
1. There are no “filler opponents”, the users you play are real. I can however add upon that… there is an edge case where there are coded opponents, but that’s an extreme case when there’s a new week with…[Read more] -
Rovio_Hank replied to the topic About the Angry Birds 2 Arena in the forum Angry Birds 2 Forum 7 years, 10 months ago
Hello flingers!
I’m trying to address most issues the best way I can, but in some cases the answer is simply that we’re working on improving it. That’s an answer I’ve given regarding a few issues in this thread, because I want to be able to give you a better answer once we actually have a solution on the way rather than giving “false hope”. Your…[Read more]
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Rovio_Hank replied to the topic Three weeks in a row in the forum Angry Birds 2 Forum 7 years, 10 months ago
Hello @captsternn
This should be fixed for the next update.
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