Home › Forums › Angry Birds 2 Forum › Hat got stolen?
- 2 years, 6 months ago
RizDub@rizdubLast night I spent 10K pearls on Terence’s Sweetheart hat and upgraded my slingshot. Today I opened the game, and my sling upgrade and hat were gone – but the pearls I had spent were also gone.
What the heck, Rovio.
- CreatorTopic
- Replies
bill@bill-lTypical rovio carnival scam, make you think you hit the punk, but it tilts right back up on the shelf.
This has happened to more than a few, and bitchin’ at rovio via email, support pages or F~~kbook only get ps you more frustrated.
SB311@sb311@rizdub, sorry you had that happen. The only thing you can do is submit a request and hope they get back to you and fix your problems.
Warning: it’s annoying having to fill out all the info and it has definitely put me off contacting them which is probably why they make it so difficult. :(
Here is the link:
RizDub@rizdubNo reply yet, but that’s not much different from the online support system. The ticket is still there, though.
Buster@doulgasJudging just from the number of similar complaints on this forum alone, there must be a huge number of support requests. All handled by a minimum-wage distracted intern, muttering “okay, whatever.”
Monguin@monguinCheck your ticket is still outstanding. The last two I sent disappeared and I had to resubmit.
I would recommend taking a screen cap when you send a ticket just in case.
RizDub@rizdubThe ticket’s still outstanding, but I took your advice and took a screenshot.
RizDub@rizdubUPDATE:
I got a response, and Rovio attributed the error to a possible “connection spike.” They refunded the 10K pearls and I was able to buy the hat again, so that’s good, I guess. I took a few screenshots of me buying the hat in case it happened again, but I opened the game again and the hat + sling upgrade was still there.
RawDataSystems@rawdatasystems@rizdub, bwoah… you got refund?! Miracles still happen… or Rovio just cherry picked one case to polish their diminishing reputation? Still, I’m glad you got your situation solved!
The1up@the1upThis just happened to me just now, but for 500 pearls. Mine crashed after my slingshot got updated and when I returned, my slingshot was the previous one and my last hat was showing not bought but my 500 pearls were gone.
RawDataSystems@rawdatasystemsSpot the difference:
Case A: Someone at Rovio notices a bug that gives advantage to players: Everybody at Rovio starts screaming and running around like a r***d ape to get bug fixed immediately.
Case B: Someone at Rovio notices a bug that gives disadvantage to players: Everybody at Rovio tries to be really quiet and not to disturb sleep of code monkeys.
- Author
Home › Forums › Angry Birds 2 Forum › Hat got stolen?
- You must be logged in to reply to this topic.