It’s well known that bugs & cheats can kill a game. But when you aren’t able to prevent them, the next best thing is to give decent compensation.
Why can’t Rovio get this basic thing?
Case A:
A month ago my clan lost a close battle against another clan which had a couple of obvious cheats. We reported them from the first day of the battle, and reported yet again on the second day (by more of us). The battle ended, we “lost” (by a very small margin still)… but we kept waiting, and hoping Rovio will answer the reports. And they sort of did… but quite late on the reward collection day, by which time we had resigned and collected the pearls, to avoid that we lose those too. Then they come and remove the cheat in the other clan, show us as “winners” but with no rewards. And mind you, it was a double-feathers event that day, so basically we lost 4 x 6000 = 24.000 feathers + Legendary chest (which, in the event of a legendary card with feathers, could have alone provided up to 30.000 other feathers).
And what does Rovio do to “compensate” us? A miserly rare chest and 500 feathers. WTF? Given that I for example got 3 useless spells out of that chest, I basically got somewhere between 1 and 2% of the feathers I was entitled to. And meanwhile the clan with cheaters who should have lost, got their double feather rewards. We complained about the ridiculous reward, and their answer was that it “wouldn’t be fair towards other players” to give us more. Again… WTF?
Case B:
Yesterday MEBC was down for a few hours for many players towards the end of the round. For those of us who play at the end of the day, that meant we basically lost the chance to play our round. I made a complaint to Rovio… and now it’s almost 24 hrs and no answer yet. Something tells me they don’t even intend to… and let alone come up with any kind of compensation.
I’ve purchased the daily letter package a few times last year, but if they are so miserly they will not see a dime from me anymore (and when I say miserly, I mean stupid-miserly, because it’s not like we ask compensation in real money… it literally doesn’t cost them anything, other than a few minutes to deploy some virtual goodies to the affected players; or when they do offer compensation, what’s costing them to make sure it’s anywhere close to the loss suffered by the player?).
- You must be logged in to reply to this topic.


Rovio could care less about cheaters, and they reward clans that play with cheaters. Rovios claim that it’s unfair to punish the rest of the clan that harbors cheaters is laughable. He geniuses, how in gods name is it fair to the clan that gets beat by the cheater clan? We had a blatant cheater in our last battle that Rovio did nothing about. The players fp increased 25 points in less than 24 hours with no hatching or slingshot upgrade, and they finished 5th in the event. Rovio just twiddled their thumbs and rewarded the cheaters.

If you think you’re going to collect any rewards after a battle, when half the other team is banned for cheating, you can think again. If you collected the pearl placement reward before the cheaters were banned, Not only are you completely screwed from receiving 12k feathers and a legendary chest, but the other clan members that weren’t banned we’re able to collect the winning rewards. And Rovio does nothing to compensate those who collected early, except they’ll send 500 measly feathers or a rare chest in piggy mail, and consider the situation resolved.