My in-app videos don’t appear on Stella Pop

Home Forums General Discussions Forum My in-app videos don’t appear on Stella Pop

  • Hi there,

    Wasn’t sure where to post this so apologies if it is the wrong place.
    You know those in-app videos you can watch so you can get a free booster or power pop? Well, I can’t get them at all on my iPad and I don’t know why. It’s not that they don’t play, they simply aren’t offered on the screen. I just get a screen offering to retry, no bonus video.
    The only reason I know they should be there is because my friend also plays and she gets them no problem.
    Now here’s the weird thing, we both play the game at my house both using my broadband. She is using an old iPad on IOS 7 and I am using an iPad air on IOS 8, yet I am the one who doesn’t get the videos. I have no problem playing any other videos, YouTube, streaming etc. It is just this game.
    We are both playing AB Stella Pop.
    I am going to need those special boosters to get through some of the harder levels, so I wondered if anyone has any ideas as to why the game is not even offering to play the videos. I tried an iPad forum and they couldn’t come up with anything. I wonder if anyone has any ideas, please?

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  • Mighty Red
    @mighty-red-1

    @dollymixture Have you bought any coins, because some nesters say that they are no longer offered videos after doing some purchases?
    I’ve never bought coins. I play the game both on my Android (4.4 KitKat) and iPad (iOS 8.3) and videos are offered on both devices.

    Dollymixture
    @dollymixture

    Hello Mighty red.
    That is a possibility, as I have bought coins but my friend hasn’t.
    Hmmm, that’s annoying if that is the case. :(

    Dollymixture
    @dollymixture

    I think I’ve found the culprit, Facebook! My friend wasn’t on Facebook but I was. Recently, She joined Facebook for an unrelated purpose, and then decided to connect to Facebook when in Stella Pop. She now doesn’t get in-app videos either. She’s disabled the app in Facebook, told it she is playing anonymously and has logged out but to no avail, the in-app videos have gone.
    Thanks for nothing, Facebook. :(

Home Forums General Discussions Forum My in-app videos don’t appear on Stella Pop

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