Home › Forums › Angry Birds Epic Forum › The Holidays Are Coming event (Closed; Ended) › Reply To: The Holidays Are Coming event (Closed; Ended)
I sent a ticket to Rovio and here is the answer I received 3 hours ago :
Hello there,
and thanks for contacting us!
We are terribly sorry about the scores resetting in the new event, we are currently investigating the cause if the issue. We hope to have the issue fixed as soon as possible, but since most of the team is away for the holidays this might take some more time than we would like.
If you had made any purchases and lost them, please contact us with the receipt so that we can handle the refunds. If you have lost items you have earned in the game, please be patient as we are currently considering different ways of handling the compensation. We will have more information on this once the issue has been fixed.
We apologize for the inconvenience!
Best regards,
Lauri
Rovio Support Team