• @eugene-alex just be sure to update your ticket with CS with the screenshots I mentioned when you get a second (before the end of today’s event preferably), as the more information we have, the easier it will be to track down any potential issues.

  • @franciscrawford Look (very) closely at the image of the pigs you’re meant to be shooting. Look for them in battle. There are quite a few different kinds of pigs.

  • @eugene-alex could you post current screenshots of both your main tournament screen and token shop as of right now?

  • Just to add a bit of confusion, I’ll try and clarify the leaderboard refresh FAQ entry:

    The leaderboards don’t automatically refresh every 5 minutes, they currently only refresh when you either: 1. play a challenge event, 2. suspend and resume the app, or 3. reboot the app. (When you see the spinning blue icon on the challenge icon, that is…[Read more]

  • There is a (less than ideal) 5 minute cooldown on fetching latest leaderboard information, to help alleviate the burden on the servers. So one guy could get 5 minute’s worth of runs in before you have a chance of noticing. Also note the leaderboard doesn’t refresh in real time at all, but after each event, just before the results screen and on…[Read more]

  • In a word, yes. All the competitors in every event have always been real people, including Halloween, Christmas, and all more recent events. The only “fake” friends you ever see is when choosing a buddy when not logged into Facebook.
    There is a 5 minute cooldown on how often you can see the latest leaderboard information though, which was added…[Read more]

  • arceemega posted a new activity comment 7 years, 10 months ago

    In reply to: Smokescreen posted an update @arceemega – Hi, I’m still encountering problems with lost tokens. On the first day of the Chinese competition we had problems with a day counter not being reset properly. My screen […] View

    That is a well documented issue, you can find the thread here on the forums, the results you see aren’t always up to date, and can’t be as it puts too high of a load on the servers, especially when the timer is running out. Someone can easily do 2 or even 3 events before you would have seen it. Upload these photos to a file sharing site and paste…[Read more]

    • Yes I’ve seen the threads. I’ve tried contacting Customer Service and haven’t heard a single reply. Here is one of the examples I’m referring to from the last competition day. This same type of thing has happened to me on at least 4 different days.…[Read more]

  • arceemega posted a new activity comment 7 years, 10 months ago

    In reply to: Smokescreen posted an update @arceemega – Hi, I’m still encountering problems with lost tokens. On the first day of the Chinese competition we had problems with a day counter not being reset properly. My screen […] View

    If you are having so many problems, perhaps you could start taking many screenshots of these problems. AFAIK there are are only two possible rewards for 1st, 1000 and 100 depending on when you started the competiton. So no, 200 is not a result I could explain, but a screenshot of the results screen may have shed light on the problem.

    • I have been taking many screenshots and sending them to rovio with the problems. So far I haven’t had a single reply from anybody. I would send the screenshots to you if I knew how to do that on here. Today in fact after todays competition, I was refreshing the game constantly. The game ticked down to 5 seconds. I took a screen shot showing I…[Read more]

      • That is a well documented issue, you can find the thread here on the forums, the results you see aren’t always up to date, and can’t be as it puts too high of a load on the servers, especially when the timer is running out. Someone can easily do 2 or even 3 events before you would have seen it. Upload these photos to a file sharing site and paste…[Read more]

        • Yes I’ve seen the threads. I’ve tried contacting Customer Service and haven’t heard a single reply. Here is one of the examples I’m referring to from the last competition day. This same type of thing has happened to me on at least 4 different days.…[Read more]

  • Currently the leaderboards are 20 people per group, and fill up as soon as people get their first result. That’s it. So I suppose you could say that you are grouped chronologically, with other people who started the day’s competiton at more or less the same time.

  • @avip2u They are both currently exclusive to the competition, so once it ends, you won’t find them for gems. The jet pack fits on his arms slot, and reduces the heat up of the weapon (similar to Energon Grimlock’s sword). The medallion fits on his chest slot, and gives his weapon a lethal touch (similar effect to Bumbleebee’s exhaust).

    So both…[Read more]

  • arceemega posted a new activity comment 7 years, 10 months ago

    In reply to: Smokescreen posted an update @arceemega – Hi, I’m still encountering problems with lost tokens. On the first day of the Chinese competition we had problems with a day counter not being reset properly. My screen […] View

    Unfortunatly the news feed item was delivered as quickly as possible, and many people were in the same boat, so its not going to be possible to give you tokens based on what you thought you might have won. I can only suggest that you keep an eye on the ABTDP group over on Facebook, as they have a pretty good handle on the latest bugs, any…[Read more]

    • @arceemega
      I’ve tried getting in contact with rovio support for the last 3 months, and haven’t heard a single reply. Its as if I’m being ignored. Anyways todays competition I had the same problem. This time though, I got 1st place in the competition, but was only awarded 200 tokens. Can you explain that one for me?

      • If you are having so many problems, perhaps you could start taking many screenshots of these problems. AFAIK there are are only two possible rewards for 1st, 1000 and 100 depending on when you started the competiton. So no, 200 is not a result I could explain, but a screenshot of the results screen may have shed light on the problem.

        • I have been taking many screenshots and sending them to rovio with the problems. So far I haven’t had a single reply from anybody. I would send the screenshots to you if I knew how to do that on here. Today in fact after todays competition, I was refreshing the game constantly. The game ticked down to 5 seconds. I took a screen shot showing I…[Read more]

          • That is a well documented issue, you can find the thread here on the forums, the results you see aren’t always up to date, and can’t be as it puts too high of a load on the servers, especially when the timer is running out. Someone can easily do 2 or even 3 events before you would have seen it. Upload these photos to a file sharing site and paste…[Read more]

            • Yes I’ve seen the threads. I’ve tried contacting Customer Service and haven’t heard a single reply. Here is one of the examples I’m referring to from the last competition day. This same type of thing has happened to me on at least 4 different days.…[Read more]

  • @aVIP2u @rvanoosten

    The “Cloud Load Confirm” checkbox enables a new screen that has been added recently, which will show you the details of the cloud save vs the local save, and prompt you to choose between the two when there are any disparities. It isn’t enabled by default, but if you are still having cloud loading issues, try enabling it. It…[Read more]

  • arceemega changed their profile picture 7 years, 10 months ago

  • As much as I enjoy playing with GBGL, he pretty much wrecked everything during December’s events, I used him exclusively and didn’t think twice. I for one am happy to see him nurfed, as every character should have a weakness. Perhaps its his health that should be decreased rather than his dps, to make him into more of a glass cannon.

  • @millforce2k No issue in leaving it disabling for now, the feature’s only purpose is to allow a save game to be cloud loaded between devices to keep them in sync.

    I would highly recommend Facebook as its most reliable way of backing up your save game. Others have experienced complete progress loss by uninstalling the game whilst not being…[Read more]

  • For Updating Your Progress glitch in 1.10.x, see workaround in image

    UYP

  • @eugene-alex I completely understand your frustration, if you had to buy gems especially to get around this issue, let me know and I’ll see what I can do. I have tested this exact scenario on my device, and verified that both workarounds work though.

    Boot Game: Use your device’s airplane mode setting, or access the barracks straight away from…[Read more]

  • As mentioned in the other thread, please avoid upgrading any characters at all until a proper workaround is found.

  • All I can suggest is to go into airplane mode, instant upgrade a character, or finish upgrading a character, then restart with airplane mode back off.

    We think this is related to having a character upgrading whilst being online, so for the time being (until the next version comes out) please avoid upgrading any characters. Let us know in the…[Read more]

  • All I can suggest is to go into airplane mode, instant upgrade a character, or finish upgrading a character, then restart with airplane mode back off.

    We think this is related to having a character upgrading whilst being offline, so for the time being (until the next version comes out) please avoid upgrading any characters. Let us know in the…[Read more]

  • Load More