Stuck on loading screen / Crash after facebook login >:(

Home Forums Angry Birds 2 Forum Stuck on loading screen / Crash after facebook login >:(

  • Since 2 days i can’t login anymore on AB2
    Every time i try to open AB2 i got stuck in the loading screen.
    So first i tried to find solutions on the net, and i learned most of the times when you get stuck in the loading screen it’s something that needs to be fixed manually, by them… ROVIO
    So i send a ticket with the problem explained.

    Now they don’t answer my mail…

    That pisses me off!

    How long does it take to answer my ticket & fix this issue?

    I mean, The tournament is over tomorrow and i spoiled a lot of time for Nothing!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Replies
  • Chucky
    @chucky-2

    It can take about a week to get a reply from Rovio depending on how many support tickets they get.

    As to your problem:

    Do you have FB connected in game? If so….

    1) DELETE your game,
    2) REBOOT your device,
    3) DOWNLOAD and install the game again,
    4) load the game, if you are on Android play the tutorial then tap on level 1, or whatever level it shows you are up to if you are on iOS
    5) Do not enter that level, but rather connect your FB account again

    ….report back if the issue is fixed :)

    However if you do not already have your FB account connected, you can only do the above if you are on iOS. However if you do have it connected, you can do it on both iOS and Android.

    Yue
    @yue-zhang

    @casper-van-nistelrooij

    try to set your wifi/celliur connection off. Then, run ab2.
    Once you enter the ab2 main menu, switch on the wifi connection to see if you could enter arena. That’s what I did now. Hope this works for you, too.

    Casperspook
    @casper-van-nistelrooij

    @yue-zhang

    Thanks for your reply,

    Well i tried that option also on a few ways.
    Ill get in the main menu, then i reconnect and go to arena…
    While loading arena’s AB2 crashes.

    Anyway, whatever i do…
    After i got in the main menu, it just keep crashing

    Casperspook
    @casper-van-nistelrooij

    @chucky-2

    Also tried that on multiple ways, AB2 will boot but crashes after facebook connection.

Home Forums Angry Birds 2 Forum Stuck on loading screen / Crash after facebook login >:(

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