Facebook Login Not Working

[AudioMan612]

Hi All,

Is anyone else having trouble getting Facebook to sign in? I noticed today that I was signed out, and whenever I try to sign back in, I just get an unable to connect error. I’m on the latest version of the game and running Android 11.

Topic

[Pinokio]

Same here, 2 days already without connection to FB! If something go wrong, we can lose our game progress, because cloud save not working!

@exientgreg

[gurgur]

Same problem (Android)

I have the problem with two different devices (android 10 & android 9)

[otter]

Same here and it’s happening on the IOS also but the message is different ….app not set up app in development mode. I sent 2 emails to support this morning. Nothing yet.

[deindiaan]

Same here, already asked greggers in other topic to look into this problem, he hasn’t responded yet.

[otter]

I also have a ticket in about the update in the Play Store with has not been updated since July 16 2021 so I can not sync my Android device with my IOS device.  I run both   platforms because I’ve learned from the past they update one or the other platforms gets screwed up and not work.

[MontyBoink]

@exientgreg any ideas?

Will this mean that if I get a new phone before it is fixed, my data will not transfer? Will I have to start all over again?

 

[Greggers]

The team is aware and fixing :) Cheers

[gurgur]

Not working yet.
Unable to connect to Facebook

[Deszaras]

I’m getting a new tablet in the next few days and I’ll be giving my current one to my a family member. Honestly, if they don’t fix this Facebook issue and lose my saved data, I don’t think I’ll care. I’ve played this game on and off for a long time and have been on the border of completely dropping it for the past year and this may just get me to do it.

[gurgur]

Not working yet.

[kpnanny]

Still no connection to Facebook.  On Android, instead of “developer error” it now just says “Unable to Connect”.  I have checked the Facebook account and renewed permission for the game, but it still will not connect.

[otter]

3 weeks now???? Really???

[MontyBoink]

Longer than that, at least a month or more. I have given up ever playing this game again, months of work all gone.

[otter]

I was referring to the on comment that said “they are working on it” that was 3 weeks ago …..

[kpnanny]

@exientgreg

Is there any word on an update for Android users and/or the inability to log in on Facebook from EITHER platform?

Thanks…

[Greggers]

new Android build today, hopefully this one will make it through submission OK.
Facebook is still waiting for Facebook to fix the issue on their side (it’s a bug which is affecting lots of apps)

[kpnanny]

Thanks! I’ll keep my fingers crossed…

[Pinokio]

Leaderboards is back today! Fix took “just” 3 months. Too bad, almost half of my friends is gone from the list …

[gurgur]

The problem is back

[otter]

If this like last time it will 4 months before it is fixed….

 

[AudioMan612]

It’s working again!

[deindiaan]

Indeed it’s working again… Was a long time ago I made a backup… Glad it’s possible again 👌💪🏻

[YHOUFK]

Facebook login to backup data is still not working, and finally my mobile is broken now. I am not sure if my phone can be fixed and kept data.

Bye everyone.

– YHOUFK