Reply To: Cloud support ending for older games

[jrsquonk]

I contacted Rovio over two issues I had.  One was that all my coins and gems got suddenly zeroed out.  The other was over the end of cloud support.  After the usual weeks of waiting, I got the following replies:

For the coins issue:

Kinga (Rovio Entertainment Corporation)

Apr 10, 2022, 4:26 UTC

Hi again,

Thank you for replying.

Please know that we have released a renewed version of Angry Birds Classics and there is no possibility to combine progress from the previous one.

If there is anything else you need assistance with, please feel free to reach out to us again! Also please check out our official FAQ as some of the questions might be covered there.

Best regards,

Kinga
Rovio Player Support Team

 

For the cloud issue:
Kinga (Rovio Entertainment Corporation)

Apr 10, 2022, 4:24 UTC

Hello there,

thanks for contacting us. My name is Kinga and I will be answering your message!

We sincerely appreciate you sharing your feedback with us. We are continuously working on improving the game and providing the best experience possible, and feedback from our players is an important part of that process. So thank you for taking the time to share your thoughts with us! I will forward your suggestion to our developers. :)

If there is anything else you need assistance with, please feel free to reach out to us again! Also please check out our official FAQ as some of the questions might be covered there.

Best wishes,

Kinga
Rovio Player Support Team

OK, me again.  Pretty much generic replies indicating they will do nothing.   Not happy.  Could they at least allow us to transfer our scores to the newly released version of ABO?

jrs