Reply To: Cloud support ending for older games

[grammyK]

Hi all.

Here is exactly what will happen when they really pull the plug on the old Rovio account cloud system.

I noticed how so many people just walked away when they received the “finished” message in the game. When I got it, being extremely angry, I decided to test things. To my surprise I was still able to log in and restore my progress so I sent my first support request to Rovio asking for my data.

Next step was testing in airplane mode. My ABO is not empty when logged out or in airplane mode but only a couple of episodes are just started. I know many people used the Rovio account right away and lose everything. So the game still works fine but one would need to do it all again.

So: (yelling just to make sure everyone sees this sentence :-) WHEN THEY REALLY PULL THE PLUG THE PROGRESS WILL BE GONE!!

Any backups people are making are just backing up empty data files.

I am beyond angry that a company would offer to keep our data safe then take it away. Things like this happen when a company goes broke but shouldn’t happen otherwise. So at least every couple of days I put in another support ticket asking for a way to “transfer my data back to my device”. The quote is likely the best wording to use. If we could generate a storm of requests maybe they would. There must be lots of other people still playing on old devices. It’s not like it’s affordable for everyone to run and buy new tablets and phones every year. I know there was a huge crowd here of hard core fans like myself. I was fairly shy in the old days and didn’t connect much but I hope you all can spread the word.

I will write another post in a new topic describing this issue as best I’ve figured out for all the rest of our precious old games.