Reply To: Rovio's BAD answer

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KingKosar
@kingkosar

Spot on, @franciscrawford. The key to dealing with customer service is to (politely) outline what issue you are having and then ask what you would like for them to do to resolve the issue to your satisfaction.

Sometimes they can solve your problem and sometimes they can’t. In the case of overall game design (which several of the issues listed relate), there isn’t much they are going to be able to tell you aside from “We are always looking for ways to improve…yadda yadda.”