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@ryan-kochie
We keep everything in Facebook which has an auto-translate option. We communicate and message, try to work with players, but we do record everything in a spreadsheet, if we notice patterns that are constantly below minimum we do kick. Usually 1 or 2 at a time when necessary. 01 hasn’t had to kick someone in a long time. As long as they give us a reason we try to be understanding and helpful.