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I haven’t opened a ticket.
I tried opening them with son’s iPhone and it was able to claim 10 or 90 (no bug).
His iPhone had the recent 10.1 update that mine hasn’t. Both have the most recent Rovio update. So I upgraded mine to IOS 10.1 and it still doesn’t work.
I haven’t tried to open the chest. However what is bizarre is that usually at this stage of the current Monster Event, usually 3 days to go, I always get the Gem offer of 35 for
$26.99, but nothing has been offered currently. I wonder if that problem is linked, or have they NOT offered it this time around?
Thx for replying @justpast40 I have never opened a ticket. I assume there is a place at this website. I will look.