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I’m new to this forum but I have been reading it for awhile now. After spending over 4000 gems yesterday on spells and premium treasure chest and playing and winning multiple streaks I closed out the app. When I returned today all of my level 11 birds had disappeared and all progress was lost from the previous session. I’m also losing spells the same as others. This is the second day in a row that this has happened to me. Needless to say I’m very frustrated at this point! I expect rovio to make this right. As much as I love this game rovio seems to have a hard time getting it right! Today I will backup all my progress before I close the app and see what happens.