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Profile picture of WingmanJuan

WingmanJuan Active 3 years ago
  • Celebrity JudgeCelebrity Judge

Rank: Well Traveled with 1,780 points
@wingmanjuan
Member Since: Dec 10th, 2014
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  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 1 month ago

    Much appreciated!

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 1 month ago

    Hey guys, I’ve been on holiday. I feel like I’ve already explained the current situation, with the company focusing on newer titles, which means of course that older titles will get less attention (as it happens with every product in a market). Nonetheless, Angry Birds Friends is one game we’re constantly working on, so feedback for the title and…[Read more]

  • Profile picture of WingmanJuan

    WingmanJuan commented on the post, Angry Birds "Jurassic Pork" Update! 15 New Levels, More Coming Soon 4 years, 2 months ago

    Hey @mvnla2 you can ask our support to look into this at rov.io/support . They’ll do their best to help you out!

  • Profile picture of WingmanJuan

    WingmanJuan commented on the post, Angry Birds "Jurassic Pork" Update! 15 New Levels, More Coming Soon 4 years, 2 months ago

    Now it’s live on iOS too!

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 2 months ago

    This is how it goes, fellas. I hope you all agree that over 6 years and countless amazing themed updates is a hell of a run!

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 2 months ago

    Hi Kathy, as pretty much everyone in the Nest knows, these days we’re putting most efforts in updating and improving newer titles. All I can tell you is that at this point, our plans for Seasons only include technical updates (if and when necessary). I’m terribly sorry about this, as I know you and many other dedicated players would be craving for…[Read more]

  • Profile picture of WingmanJuan

    WingmanJuan commented on the post, Mighty Eagle Walkthrough Ham Dunk Level 1-12 4 years, 3 months ago

    Hi! We found a youtube video where someone got 100%: https://www.youtube.com/watch?v=VZNBnF9ANwE it’s not the most intuitive way, but it works! In any case I’ve given a heads up to the dev team about this.

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 5 months ago

    Oh boy, we’re keeping a close look at all tech aspects of the Star Cup, so we’ll make sure to follow up on this.

     

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 6 months ago

    Hi @kathy, I’m really sorry you’ve been experiencing these issues. As said before, these are quite isolated ones, so other than trying on a different device and see if that helps, I wouldn’t know what else to suggest. As you’ll understand, like in any other line of business we have to prioritize the biggest titles and issues, over the smaller…[Read more]

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 6 months ago

    Happy to help!

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 6 months ago

    Hi @kathy
    Our support team has confirmed this is a question we get from time to time. Below is their answer:

    This game is now a free, ad-supported title in the iOS AppStore. Customers who purchased the game prior to this shouldn’t see ads. However, if you re-install the game or install it on a different device, it will install the current…[Read more]

  • Profile picture of WingmanJuan

    WingmanJuan posted a new activity comment 4 years, 7 months ago

    In reply to: jff posted an update @wingmanjuan day 9 since update was done on angry bird friends. A new game begins and I still can’t play because this update crashes. I have written you no less than 4 times and placed 2 […] View

    That’s great to hear! Keep on slingin’

  • Profile picture of WingmanJuan

    WingmanJuan posted a new activity comment 4 years, 7 months ago

    In reply to: jff posted an update @wingmanjuan day 9 since update was done on angry bird friends. A new game begins and I still can’t play because this update crashes. I have written you no less than 4 times and placed 2 […] View

    What’s your support ticket number?

    • Profile picture of jff
      jff replied 4 years, 7 months ago

      They got the update to the update and it fixed the issue. Thanks. I can play angry birds again.

      • Profile picture of WingmanJuan
        WingmanJuan replied 4 years, 7 months ago

        That’s great to hear! Keep on slingin’

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 7 months ago

    hey @kathy, I checked again with the team and only 2-3 people have reported something like this, which means they’re isolated cases. I really wish I could help you out, but we don’t know why this is happening in your device…

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 7 months ago

    Hi @patz, have you reported this to our support team? You can do it here: rov.io/support. They can look into your case and give you a hand.

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 7 months ago

    Hey @Kathy,

    The guys can’t find tickets about this. This is unfortunately a case of “did you try turning it off and on?”.

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 7 months ago

    Not a problem!

  • Profile picture of WingmanJuan

    WingmanJuan replied to the topic Rovio's Social Media & Community Manager representing in the Nest! in the forum Angry Birds Friends Forum 4 years, 8 months ago

    Hi @kathy! I just talked to the team and it seems to be a version issue. HAve you both updated to version 6.6.1 on all devices? Pig Challenge does not work properly on the older versions…

    Hope this helps!

  • Profile picture of WingmanJuan

    WingmanJuan and ants97 are now friends 4 years, 9 months ago

  • Profile picture of WingmanJuan

    WingmanJuan and Rowdypup are now friends 4 years, 9 months ago

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