Rovio_Hank
Active 5 years, 9 months ago
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Rovio_Hank replied to the topic How to Upgrade Slingshot in the forum Angry Birds 2 Forum 6 years, 8 months ago
If you cheat in Angry Birds 2 you will be permanently banned from playing any part of the game. We have clear records of all player activity and we will take action immediately. We strive to keep the game as fair as possible to give you the best player experience. Play nice and enjoy Clans!
Take care
/Hank -
Rovio_Hank replied to the topic So who has the clans now? in the forum Angry Birds 2 Forum 6 years, 8 months ago
Good job Shiggy, you are currently in the world’s strongest Angry Birds 2 clan! I hope you’re enjoying it, keep it up!
For the players that still don’t have access; I can confirm that we are doing a slow rollout to make sure all our systems work as expected. If everything goes as planned you’ll all have access to Clans within just a…[Read more]
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Rovio_Hank replied to the topic Titanium Backup incomplete in the forum Angry Birds 2 Forum 6 years, 8 months ago
Hey @jrhotrod !
I’m sorry for the inconvenience. You can find our Customer Support page here: https://support.rovio.com/hc/en-us/requests/new
I hope they will be able to assist you as soon as possible!
Take care
/Hank -
Rovio_Hank replied to the topic Game crash is getting absurd in the forum Angry Birds 2 Forum 6 years, 8 months ago
Hey @jo-ha !
At the very beginning of August if everything goes as planned. It’s going to be BIG, stay tuned on our social media channels for more info!
Take care!
/Hank -
Rovio_Hank replied to the topic Buying rare chests vs. winning rare chests in the forum Angry Birds 2 Forum 6 years, 8 months ago
And this leads me to my question: is the drop chance for better rewards higher in those chests that you buy than in chests that you win?
I will try to document it.
To make your life easier I’ll answer you right away; no there’s not a difference in drop chance, they have equal rewards.
Take care!
/Hank -
Rovio_Hank replied to the topic Game crash is getting absurd in the forum Angry Birds 2 Forum 6 years, 8 months ago
Thank you all!
I’m forwarding everything I see. We’ve already fixed a bunch of issues for the next update, but it’s hard to know exactly which fix is connected to what crash. Let’s hope it solves most of them!
We know that some crashes are related to devices with 512mb/1gb memory and we need to optimize more in that area, although improvements…[Read more]
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fun person and Rovio_Hank are now friends 6 years, 8 months ago
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Rovio_Hank replied to the topic Missing Gems and Pearls in the forum Angry Birds 2 Forum 6 years, 8 months ago
Hello @funperson !
I’m really sorry to hear something went wrong for you! If you add me as a friend on this forum, we can talk in private and I can see if I can help. I don’t have the same tools as our customer support do, but if there’s a will there’s a way!
Take care!
/Hank -
Rovio_Hank replied to the topic AB2 getting very slow, tablet gets hot, crashes often in the forum Angry Birds 2 Forum 6 years, 8 months ago
Hello @wheelhouse !
We have recently discovered that some of our old ways of storing data (scores, spell inventory) have been sub-optimal and it’s going to be much improved in the next update. This will mainly improve the experience for players who amassed a lot of spells or reached very far in the World Map.
While that is a big win for a lot…[Read more]
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Rovio_Hank replied to the topic AB2 getting very slow, tablet gets hot, crashes often in the forum Angry Birds 2 Forum 6 years, 8 months ago
Hello @wheelhouse !
We have recently discovered that some of our old ways which are storing data (scores, spell inventory) have been sub-optimal and it’s going to be much improved in the next update. This will mainly improve the experience for players who amassed a lot of spells or reached very far in the World Map.
While that is a big win for…[Read more]
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Rovio_Hank replied to the topic Game crash is getting absurd in the forum Angry Birds 2 Forum 6 years, 9 months ago
Hey Flingers!
Thank you so much for sharing crash information, I’m forwarding everything and hopefully it can be fixed for the future!
Regarding the Facebook bug I must sadly say that while we have found the problem for it, it’s not as easy for us as to push a button and the fixed version would be uploaded to the App Store/Play Store. There’s a…[Read more]
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Rovio_Hank replied to the topic Game crash is getting absurd in the forum Angry Birds 2 Forum 6 years, 9 months ago
Hello @captsternn !
I’m sorry to hear the game is crashing for you and other players. Before every update we do extensive testing of new features and content, but some bugs can be missed because there are so many different configuration the game is played on; Android/iOS, Device Model, Device Software, Timezone, Facebook etc. This is something…[Read more]
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Rovio_Hank replied to the topic Thoughts on the update in the forum Angry Birds 2 Forum 6 years, 9 months ago
Hello Flingers!
We are aware of a problem with Facebook friends for users who are using an iOS device. We are currently investigating solutions to this problem. I am sorry for the inconvenience; I’ll post updates as soon as I know more.
Best regards
/Hank -
Rovio_Hank replied to the topic Update 9th June '17 cannot be downloaded in the forum Angry Birds 2 Forum 6 years, 9 months ago
Hey @flightwingman!
What device are you playing from? Both brand and model would be helpful.
Good luck!
/Hank -
Rovio_Hank replied to the topic New version for iPad is corrupted in the forum Angry Birds 2 Forum 6 years, 9 months ago
Hello Kronar!
I’ve asked around and I have a few suggestions to what you can do, let’s hope it works!
The App Store might not update correctly. What version of AB2 does it say you’re opening (from the App Store)?
If it’s not showing the correct, new, version (2.14 I think) then try force quitting the App Store and open it again. Do the same to…[Read more] -
Kronar and Rovio_Hank are now friends 6 years, 9 months ago
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Rovio_Hank replied to the topic About the Angry Birds 2 Arena in the forum Angry Birds 2 Forum 6 years, 9 months ago
Hey Flingers!
I just wanted to address the “mystery points” from our perspective. There is zero incentive from us as developers to give you players a negative playing experience. We’re not tampering with any scores, we simply pair you players together through the match making. I do agree with you however, that the visualization of what is…[Read more]
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Rovio_Hank replied to the topic BP Is just visual glitch in the forum Angry Birds 2 Forum 6 years, 10 months ago
Hey @ryan-kochie !
Thank you for providing a video and giving a constructive explanation to a bug in the game! We’re definitely trying to eliminate as many of them as we can, and the more help we can get from our players the better!
I can happily tell you that this bug has been fixed for the next update and you will hopefully not encounter it…[Read more]
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Rovio_Hank replied to the topic 50k Feathers in the forum Angry Birds 2 Forum 6 years, 10 months ago
Hello @captsternn !
Slight delayed response, but I’d like to respond nonetheless! Your observations are correct, the cards won’t scale infinitely and are currently capped at 50k. I agree that it wouldn’t be fun if the progression would forever get slower.
We are working on new cool ways of progressing your birds and new reward features with…[Read more]
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Rovio_Hank replied to the topic Suggestions Re: Spell Cards in the forum Angry Birds 2 Forum 6 years, 10 months ago
Hey @dashbaconbuster !
Thank you for your suggestion; always fun to hear ideas from our players!
Spells are currently always the same power as your lowest card level. This is unfortunately something that we don’t communicate very well after our design changes of how we visualize bird power (combined multipliers). This means that spells are…[Read more]
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