PROGRESS RESTORE

Hi guys, New to the forum. Please could I get some help. I recently upgraded my phone to a Samsung S7 edge and for the life of me I can't restore my progress in AB2. I saved the progress in my Google Play account and when I log on Google Play I can see the progress and achievements but when I log into AB it takes me back to level 1. I found a lot of conflicting information on the web and I tried to search on this site for the answer but I am lost. Help..........please!!!
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