Reply To: Help needed . ABT crashed on my android device

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Teentweety
@teentweety

I finally got a reply from rovio :

“Hello Teentweety,

our sincerest apologies for delayed reply! If your game is constantly crashing, please try clearing the cache of your game by going to your device’s Settings > Manage Applications >Angry Birds Transformers, and tap “Clear cache”. Afterwards, reboot your device and try running your game again. It is possible that your device is overheating from the game which is why we recommend taking breaks periodically after every 10 minutes of playing to prevent the device from overheating.

You could try to enhance the games functionality by:

a) having as much free space on your device’s memory as possible, at least 2 GB
b) not multitasking (close all background applications when starting the game)
c) having a WiFi connection when updating or launching the application
d) restarting the device every now and then to release some memory

I hope these help!

Best regards,

Salla
Rovio Support Team”

I’ve already tried all the things they suggested and retried again after getting their reply but to no use. I’ve sent them another email. Waiting for their response…..