Home › Forums › Angry Birds Friends Forum › Rovio's Social Media & Community Manager representing in the Nest! › Reply To: Rovio's Social Media & Community Manager representing in the Nest!
Welcome to Angrybirdsnest………
I have been writing to Rovio and my last email has been ignored. Maybe you can take up my complaint and maybe tell me what Rovio Customer Service hasn’t.
I am in Diamond level one. My score initially on entering Diamond was 670 but week in week this has dropped to 613. Firstly, my score has been generated by purchased PU’s so in effect I feel they should not be taken away or eroded if I can’t play for a week or don’t do a top placement. The taking away of earned points is unfair and a practice not seen across the gaming world except at Rovio. If you have worked your way to a certain level with King, for instance, and take a break of a year as I did, when you return it’s to the level you retired at.
In my opinion, if a player in your League doesn’t come tops it’s counter-productive to take his/her points away after they spent money with Rovio to play. It’s an insult and shows disrespect towards your client. It’s far better all round not to advance the player or incentivize them with a small number of points or keep them on the same score level. If you think I am the only player who feels robbed and cheated by Rovio – do so at your peril. My solution to this problem is to quite simple I’m NOT buying PU’s anymore and eventually when I get back to Gold I’ll stop playing. My partner is doing likewise and so will our friends.
Anyway, this is the score – I’m not purchasing PU’s anymore until the erosion of my points stops and my former points are restored.
You want to guard against demoralizing your players and turning them cheats and hacks. It’s very easy to see how some players went off piste.
That’s my story, most players won’t complain they’ll just disappear.
I hope you can do something about this otherwise I guess I only have about two weeks left to play Angry Birds Friends, you know the score 613.
P.S. You can drop by and see my week on week scores, I’m never at the bottom of he pack as I am in the League. That tells me I still have hacks and cheats playing against me. Also, the same people seem to win every week, how is that possible.