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Hello
The problem you have is because the game is downloading more assets than the install package. We have to keep the install package below 100Mb but the game is larger than that. So, once the game installs it downloads the rest of the game in the background. The problem might be that your internet is too slow to get all the assets in the background before you have reached the point of the game after Soundwave’s event.
Have you ever played a level where you have the opportunity to call in a friend to help you? If not, it’s because you don’t all the assets so the game won’t let you.
Unfortunately it’s all hidden to be nice and clean, so there’s no way to know if it’s done or not. But if you can find a super fast internet you should be okay.
Hope that helps!