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@kerravon
@strategia55 My observation was that the resetting of scores and the appearance of the 5 new presents occurred at the same time (i.e. they were both triggered by the crash). If I had new presents, then my score had been reset. I saw this on numerous occasions.
I am not sure that the tapping of presents to get multiple items was a glitch. I think I have seen this elsewhere – and not just the harvesting sites on the EPIC map.