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@graugeist, @killerkea I thought about the “botting” angle, but clearly it’s a bug affecting others, too. I’m pretty sure that the only way they’d know I was botting is by reading the forums. After all, I do the same thing when I play manually, except when I play manually I’m more efficient! It’s not like I’m hacking the game here (though I have another account in which I certainly WILL do that given this experience).
@kelani I finally heard from them. It was not a great outcome as far as I’m concerned. They smurfed me back to the status at the last game upgrade – MORE than two weeks ago. Then I had 5,000 snoutlings, level 37 and no birds greater than level 7. Yeah, they gave me 6,000 LC – but I now am back in Cave 4 (was on 13). That’s a couple of weeks of my life (back to day two of my 13th card rather than day 6 of my 15th) … and, of course, I got NO result from the contest which just ended (I was in first place by triple second place). I suppose the good news is now that I have a slew of LC, at least I can get some “hats” I never had the LC for before (skulkers, sea dog). However, I suspect even if I spent that trove of LC I’d never get the sets. The Golden Pig Machine continuously gives me trash.