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I asked their support team if they could manually add the special class upgrades only available from the arena and events so I could use them on the island and caves, but they said they couldn’t, which is weird because my gf’s cousin says they gave him 2 upgrades after a major bug awhile back caused him to miss 2 events. Anyone who was hoping to collect all the upgrades might be out of luck.
I also directly asked twice if the servers might be taken down in the foreseeable future, which would make the whole game including even the island impossible to play, but they didn’t answer both times. I suspect that means they might be planning on killing the server without warning just so they don’t scare us from playing the game and more importantly watch ads and pay for in-app purchases in the meantime.