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I has many times this glitch with wanishing 1,2, 5 or even more hours of playing during years. My biggest lost was near 2k gems after very successfull Shockwave’s spire run, when I hit very high floor, but game not save my progress. Was year or near ago. I think this problem somehow connected to logging in Facebook (in my case). I found very simple but little anoying solution – every time when I start playing ABTF I checking if I logged to FB. Sometimes I need to restart game, because it don’t want to connect to FB!
I never has black piggy island, its something new. Missing buttons, sometimes glitches with unknown symbols, but black map – never.
Okay, problem with missing bonus button in Spark run was solved very fast, thank you Rovio/Exient! But now I have another problem, maybe its only me, but my bonus button after all missions/runs/events appears after some delay, from 5sec to 1-2min. Exeption only Spark run, where bonus button appears very fast, faster then button “Skip bonus” and this is very nice.