Reply To: Time to Say Goodbye

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Twisted Lemon
@oliverfrancis

That’s terrible news, I hope you can get it sorted. Does sound like a hardware issue though honestly I’ve never had a device just die randomly for no reason after working fine the day before. If your phone shop can’t fix it then your new device should be able to get your acc back.

If you used Google Play Games that should have saved up your data, plus if you backed up your progress which can be done on the main screen (cogs wheels under the mail button -> cloud button on the end).

Maybe if you can try getting into your FB account and prove your ID, not sure why you’d be locked out without being able to get back in. Getting access to the internal storage could help, if there’s a way to transfer the data/files over to your new device as mentioned above.

Not sure if this relevant but I uninstalled AB2 a while ago as it was taking up more space than it should’ve been, then reinstalled it and was able to connect to Google Play Games and could load my account. You just have to get the tutorial out the way then load up your data and you have your acc back.