Reply To: ToF changes?

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Buster
@doulgas

Several days ago I ran TOF up to level 35 or so, collecting a ton of gems, spells, and feathers. I had to spend a couple hundred gems in the process but the rewards were totally worth it. But when I finally used the video option, the ad crashed and froze the game and I had to force stop and restart. The gems I had spent were gone and so were the rewards. I thought maybe by restarting TOF I’d get the same programmed result, but no. The same ad crashed twice more that morning but without any damage.

I filed a ticket with support but haven’t had a response. Am I being naive to think there’s any chance of getting one?