Reply To: Rovio does not respond

Home Forums Angry Birds 2 Forum Rovio does not respond Reply To: Rovio does not respond

Buzzeeee
@buzzeeee

Unfortunately I don’t know how it could apply to your situation, but I did find one way to make Rovio respond after days of them ignoring me:

The situation was that I’d bought the daily gem letter.   Rovio did an update about halfway through the daily gem period I’d paid for and then suddenly they weren’t giving me the daily gems I was due.  I contacted Rovio.  No response.  Contacted them the next day.  No response.  Contacted them the next day.  No response.  This went on for about a week.

Then I remembered that when I downloaded the AB2 app it was through itunes.  So I contacted itunes.   They responded immediately and were very nice.  On hearing my situation, they refunded the daily gem money I’d paid.

Guess what happened immediately after that?   Yep, Rovio finally contacted me— the very next day— so very apologetic that I’d had a problem with the game and if only I’d send them my email address etc. they’d make sure I got those daily gems.   Ummmmm huhhh.

Again, unfortunately pretty much the only thing you can play on with Rovio is their utter greed, so if you can find a way to make them think they might even lose a penny from you they’ll probably suddenly find the inclination to respond.

I wish I could be more help because, believe me, I know how frustrating it can be to deal with them.