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@seaspray I got some rubbish excuse to which I replied a lengthy email pointing out that they take my money, stuff up the buggy game and only ever bring out the standard apology rather than actually finding the root cause of problems and fixing them:
Hello there,
thank you for reaching out to us. My name is Tadeusz, I will help you today.
We have been clearing nicknames containing offensive words, as requested by the community.
I understand that you are missing your original nickname and that it was not really offensive. Unfortunately, at this moment it is not possible to change the player’s leaderboard nickname. We apologize for the inconvenience.
Best regards,
Tadeusz
Rovio Support Team