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@kgeisler
It sounds like you accidentally leveled up, maybe by unintentionally touching the screen, or maybe through a glitch. The game obviously used your gems to level your hatchling up early, as that costs a lot of gems. What you got for your 4000 gems was an early leveling up. I would contact Rovio, but I wouldn’t expect much.
And, I can confirm through personal experience that your hatchling should never level up on its own.