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@mikemaz42
I found out the issue. I don’t know why but it has to have wireless on for Ragnahog to go beyond Level 1 and for powerups to be given. I try to keep the internet off when she’s playing the game but left it on one day and noticed she was getting notifications that she hadn’t gotten before. That’s a relief, but it’s weird. You can download the game, but if you do what I did – which was turn off wireless and put in airplane mode as soon as it’s downloaded, it will not give you a level after 1 or any powerups. BUT you don’t get ads either which is why I turned it off in the first place.