Reply To: Rovio’s banning policy

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DisAB.ed
@schmock

Ryan-kochie,

I respect your different view on this topic, but It is neither you nor me, who decide what is to be considered as an exploit of this game. It is up to Rovio  – but unfortunately they remain absolutely silent (Finnish style?) and don‘t offer any guidance (before-hand) or support/explanation (after having banned a customer) in this respect.

As long as Rovio refrain from giving  such guidance, there will always remain a risk for both sides, a risk for Rovio’, that their customers take a different view on what is allowed and not allowed in this game, and a risk for Rovio‘s customers, that they get punished/banned for reasons, that have never been and never will get explained to them.

In my view, it is Rovio‘s responsability to establish a customer relation that is not dominated by uncertainty and distrust!