Reply To: Rovio’s banning policy

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Davetv
@davetv

DisAB.ed Thanks for this post because it’s spot on for me. I had used that exploit in the past. When the new update happened one of the devices that I play on only had a few gems I think 69 to be exact but the other device had well over 92000 gems on it that I had saved since the game came out. After the update it took the larger amount of gems on that device away so I sent a ticket to rovio and low and behold they restored the gems back to that device with a warning that after looking through my gaming profile that I had opened over a thousand legendary chests and not to exploit the game.

After the update I’m thinking this will put everybody on the same playing field now. The next day when I opened the game I was indeed Banned. After some correspondence with the same support guys they told me to create a new Facebook page and reinstall the app and give them the new gaming ID and they would restore my purchase, but they couldn’t help me get my old game back.

After thinking it over for a few days I chose not to reinstall the game. I had been playing religiously for three and a half years. I have been through a lot of ups and downs with rovio and to be treated as a malicious cheater was a complete insult. Rovio should be reported to the consumer protection agency for the things that they do to manipulate the average user into spending money.

The Tower of Fortune might as well be a slot machine in a virtual casino. They are also obviously manipulating the outcome of certain games so we have to spend money to be successful, which takes away the game of skill. And finally something that I have complained about for years is on the chests page, if you accidentally hit one of the 80 or 900 gem chests it does not give you a confirmation of purchase so that you can say no one last time before you are charged. That is also intentional.

I say, who are the real cheaters Rovio, when you treat your customers in such away.