Reply To: Retrieving Scores from Rovio account

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ThinkBui
@thinkbui

Do you mean the “Game update required for this profile” message when you signed in?  That’s the same problem a lot of us have had since 2.4.0 was released 2 weeks ago.  We haven’t been able to play the game at all since then no matter how many times we reboot, reinstall, and clear app data/cache.

The only thing you can do is open up a support ticket with Rovio.  Though without even being snide about it, they’re several weeks behind with a ton of issues, including others introduced in 2.4.0, and it may be some time before you hear back from them.  I would open up a ticket now and hope that they get to it before the end of the year.