Reply To: Arena Season 12

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Grecian-Boy
@grecian-boy

Copy of my support ticket…

I was 1st in the Wood League with a 2,000 gap to 2nd with an hour to play until the end of the week, I completed another battle to see I’m in 18th, with a complete new list of players in an entirely different league!!! I play again, now I’m 15th, another new set of players…I think you know where this is going as i’m sure you’ve had numerous complaints by now. I’m guessing this is something to do with the end of the Mastery event that finishes an hour earlier than the Arena week and something got corrupted??

I really do expect you to place me in the Stone League as that is exactly where I was going to be playing before your servers decided to go nuts on everyone.

If you dare to tell me there is nothing you can do to ‘roll things back’ then I expect to be heavily compensated as appropriate. It’s money, time and effort, all wasted.

Please do not insult me by sending me 60 gold coins like you did in Season 11 when I got cheated out of 3rd position, due to a cheater landing on my board AFTER the event ended and pushing me to 4th.

The Arena needs sorting out in a big way, it needs some downtime for you to fix it properly and Season 12 should now be extended because of what happened yesterday. Would be nice for you to acknowledge publicly that there was an issue on Facebook perhaps and come out and tell us what you’re going to do about it?!?

I have attached a number of screenshots from the last 10 minutes of the Arena week. You will notice the time left in the top left corner, how my position changes, how the League i’m in is populated with different players after every battle.

I await your reply.