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@toolow I think that you have a better chance at getting through to them on this particular matter than what I had with mine. Besides, you still have your progress. And even if they don’t remove you from the cheater list, I will let you in on some final bits of info (it’s final since, well, I basically stopped coming here after I was forcefully booted off the game). These cheater labels are reset every season by them and even though they claim you are being “moved” to and from a “cheater board”, you are not. You are still in the same leaderboard as always for that week but the game shows you different graphical wizardry when that tag pops up and the flag for the event gets triggered to show you these. That’s why even if you are labelled as a cheater, if you kept track of your score, you can grind accordingly and finish first and get the chest and no harm will be done. The players who you see are in their upgraded positions (#3 becomes #2 etc) after it “moves you from their sight” is only visual. They basically throw a load of bull when they say you are zeroed. You are not as the score just gets hidden. Anyone who knows how to data mine the scores can still see their actual scores even after their shenanigans. Same goes for event, you can still collect items and points for classes even though the game shows you zeroed progress. Btw, Rovio emailed me a few days back saying that they are sorry for resetting me and were willing to compensate with 200 Lucky Coins and 15 shards after they finally figured out they assumed I was cheating (like what they did initially with @cosmicdebris) and said that since they did me the oh so helpful favor of wiping my progress completely, even they cannot restore it back.
@bubbley @suzyq I didn’t know you two were planning on leaving the game/arena. Why? AFAIK, you have never been given the Rovio VIP treatment.