Reply To: Issues with new cheater detection system

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cosmicdebris
@cosmicdebris

Do not give up when you reply back be nice and give as much information as you can and hopefully you will get the same results.


Hello again,

and thank you for writing back to us.

We are very sorry for our previous message and the whole situation. After your last message, we checked again, and you were absolutely right. Regrettably, it was our unforgivable mistake, when we accused you of cheating. We will try to resolve this situation as soon as possible, in the meantime, we kindly ask you for the current screenshot of your arena leaderboard and we donated 100 lucky coins as a compensation for the whole debacle.

We are looking forward to hearing from you.

Best regards,

Stefan
Rovio Support Team