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Now I had a surprise. Rovio aswered again my ticket as below:
Hello Ramon,
thank you for the provided information. We have taken care of this player already. We understand that the cheaters take the fun out of the game and are unfair to the honest players who have spent time and maybe even money to advance in the game.
We apologize for any inconvenience, and hope that you can still enjoy the game while we are trying to get rid of the dishonest players!
Best regards,
Tadeusz
Rovio Support Team
I don’t know what they did about the reported player, probably he was banned, but at last they didn’t gave me another standard robotic answer. An answer like this is what I was expecting from the beginning.
Now I can say that it was a successful attempt to report cheating.