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@kathy
@hodgessm you really need to use the @ feature as i have done to notify you, if you don’t No one will see your post unless they happen to be subscribed to this forum, which not many are. If you want attention from Rovio @mention as I’ve said above the Rovio representative @wingmanjuan or your posts and complaints will go no further.
If you’ve notified Rovio directly then you’ll just have to be patient, these issues are unfortunate, but they don’t get fixed “On Demand’