Reply To: New update… now cannot open

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Ed
@ejaehne

I was finally able to restore my game, but it was a process. I use an iPad (4th Gen) and use iCloud to maintain a backup via Apple’s Game Center. Before doing this I confirmed that I had a current iCloud backup (performed this morning). To get it to restore I had to do the following:

1) delete ABT
2) reboot the iPad
3) download ABT again
4) open ABT and go through the tutorial as if a first time player

Once i completed the tutorial, the game recognized me and proceeded to restore my game to its status just before I did the upgrade. I lost all status in today’s challenge, but all of my ABT’s, coins, gems, etc. were restored.

I don’t use Facebook for my backups but Game Center did the job.

I emailed Rovio support hours ago and have yet to hear anything other then a robotic response that they received my support ticket. This is not the first time they have totally disabled the game for me and MANY other users. They need to research a new concept in software engineering called TESTING.

I hope this helps some of you restore your game and status! Good luck.

Ed