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@sntrooper The “black screen lock up before the ad runs” is not a crashing of the game, at least, I don’t think that it is. I have encountered this problem before, and what I think that it is is actually the video ad has become unresponsive, usually because of a poor and/or disrupted internet connection. I have found a way around the black screen by tapping on the “x” that is suppose to close out the video ad. If the “x” doesn’t appear because of the glitch, I just tap where the “x” is suppose to be, usually the upper right corner of the screen, and that seems to work and get me back into the game. As for you losing two battery lives instead of one, that may be an unrelated glitch that may have happened at the same time as when you tried to get around the black screen. If you encounter the “black screen lock up” glitch again, try tapping at the corners of the screen. If that doesn’t work, don’t restart your device, instead try closing out the game from running in the background (I only know how to do that with an iPad), and then just restart the game itself. I recommend contacting support if you have to restart the game because of this glitch.