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@oxfordrob, I posted the reply I received under Slot Bug topic. Want to bet our responses are just about the same? EDITED: after posting this I saw your reply to my Slot Bug post. They must be so overwhelmed with complaints that they’re just copying & pasting.
@rizdub, I imagine they’ll reimburse your Gems, but probably not without asking. A few weeks ago during/after the DDoS in the US, after eventually connecting to Fight my 5-Gem Slot has a free spin message, but it wasn’t. I lost the 5 Gems. I’d taken a screenshot & included it with my Support Ticket. I asked for them to reimburse the Gems & they did. I’m not sure they ever discovered why so many players saw that message, but I wasn’t alone.
BREAKING NEWS….LOL > I just noticed my News says we can play the Quest 3 times a day. I guess we’ll never know if this was planned ahead of time or implemented because they’re realizing this Event was a HORRIBLE idea & it seems no one has anything positive to say about it.