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I wrote a week ago asking if I was on the Cheaters leader board and the problem of not getting 1.5.3. Anyway, today I got a reply.
They didn’t say whether I was or not, and got the same response that you got.
The most frustrating part about the reply, apart from saying was there was nothing they can until they get a “fix” is that they are asking me to send screenshots again. What did they do with the ones I sent in previously? I can only assume they didn’t investigate my previous messages with attached screenshots. I feel like I’m going round in circles :( I can only send in some screenshots now as I deleted some after a couple of weeks to make room for new ones :(
Part of the reply
As for the cheaters leaderboard – We had some reports about the issue where honest users were put in the cheaters league, Unfortunately until our developers fix it there is nothing we can do to move them back to normal leagues. Please send us a screenshot of the leaderboards and we will investigate your case further.