Reply To: Upcoming Event- Halloween (Witch/Elite Witch)

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DD
@toolow

@shapokomanbeast Got fobbed again for the final time. Another support guy has stated the policy of not compensating without Rovio account. So the previous reply I got is just an excuse for really wanting people to use Rovio account, and has nothing to do with the technical possibility of reimbursing people with in-app promo code.

After paying for a defective product which Rovio cannot fix, they insist that I provide them with something they can monetize before they will compensate me for the trouble I have, while staying mum on the question if I’m in a cheater league filed separately at the same time. Well, I was considering whether to use a Rovio account, but it ain’t gonna happen now. I understand the need to generate revenue, and possibly technical difficulty without using Rovio account. However, this exchange of messages lead me to conclude that revenue is the only thing they care, and their support is just unacceptable. I sincerely hope that others will receive or continue to receive reasonable support from Rovio.