Reply To: Angry Birds Epic version 1.5.2 is out

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RedYoshi45
@smwforever45

A few minutes ago, I got a reply from Pekka concerning the Arena issue that came up with 1.5.2:

Hello there,

thanks for contacting us and apologies for the delay.

Sorry to hear that you have been experiencing problems with Epic. This happened because we had to do a certain database transition which unfortunately resulted in players being moved into new leaderboards. Since the Arena leagues are going on continuously, there isn’t an ideal time for this type of a change. Obviously it would have been better if this could have been done as early as possible during the Arena week. However, it had to be done at the same time when the most recent game update was released in app stores (which ended up being a Wednesday).

If it was just our own decision, we would have probably been able to do this change / update on a Monday when players wouldn’t yet have spent that much time playing the Arena leagues. Unfortunately, the schedule for game update releases in app stores is not solely our decision – the app store policies and queuing times also affect the schedule, and due to the combination of different factors, the update was released on a Wednesday, which in turn resulted also in players’ leaderboards being changed on a Wednesday.

We sincerely apologize for the negative effect this had on your gaming experience.

Kind regards,

Pekka
Rovio Support Team

Tl;dr version: Rovio would’ve loved to avoid the issue that we all have experienced (being moved to a new league), but since they can’t release updates when they want to, we’re gonna have to live with it.