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@lewie4 There must be a dozen posts addressed to you in about four threads and that’s all there is to say? It boils down to Rovio/Exient doesn’t care what their customers think, you’re going to do what you want anyway?
At least two of those messages have been polite but apparently polite messages don’t even get read. Let me put it bluntly, we, your customers aren’t asking for fancy tweaks to the way the game works. We have been consistently asking for you to open up new areas on the map, fix the bugs, and for the love of God give us a break from the competitions.
Apparently Rovio/Exient doesn’t believe in beta testing. Well I’ve done beta testing and it avoids the blunders you are making as well as enlisting your users as allies instead of the enemies you are currently cultivating. I’ve also done online support for a software company that really cared about its reputation and this isn’t how it’s done. Every question or criticism needs to be addressed, if you don’t have someone assigned to do that, assign someone. If you don’t have someone on your team then enlist someone from here if necessary and give them unfettered access to your developers to get answers and pass them along here.
Everyone can follow their own conscience but I’m boycotting any gem purchases, since that seems to be the only way to make a point. I might also suggest that anyone who isn’t happy go to the Google playstore and rate the app appropriately. If you’ve already rated it, you can easily change your rating.